North Star Direct

Tel: 0800 978 8524

E-Mail: enquiries@northstardirect.co.uk

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B2B

"Professional, customer focus and delivery"

B2C

"Efficiency, detailed planning and
Ethical"

Operations

"Philosophy of excellence, multi lingual and high tech"

OPERATIONS

We strongly believe that our philosophy of excellence must be given the correct environment to grow in. For this reason we are very much dedicated to improving our technology and ensuring that it remains up to date and hi-tech. Our state of the art 120 seated call centre has the capability to easily handle over 2000 calls per day. We also offer an overflow service that gives our clients extended opening hours as well as increased call capacity. We provide cover 24/7 throughout the year including bank holidays. In our rapidly changing environment we can provide multi-lingual operators who are fluent in European and Asian languages. When taking on a new outsourcing contract with our clients, we construct a team of the most suitable agents for the job. So our clients can concentrate on the core aspects of their business.

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